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<section class="bg-primary py-5" id="suporte"> <div class="container"> <!-- Cabeçalho --> <div class="row justify-content-center mb-5"> <div class="col-lg-8 text-center"> <span class="badge bg-light text-success rounded-pill px-3 py-2 mb-3 d-inline-flex align-items-center"> <i class="bi bi-headset me-2"></i>CANAIS DE AJUDA </span> <h2 class="display-5 fw-bold text-white mb-3">SUPORTE AO SEI</h2> <p class="lead text-white opacity-75 mb-0">Escolha abaixo o tipo de ajuda que você precisa e utilize o canal indicado.</p> </div> </div> <!-- Cartões --> <div class="row g-4"> <!-- Cartão: Assuntos sobre PROCESSOS --> <div class="col-12 col-md-6 col-lg-4"> <div class="card h-100 border-0 rounded-4 shadow-lg overflow-hidden hover-shadow-lg transition-all bg-white bg-opacity-100"> <div class="card-header bg-transparent py-4 border-0"> <div class="d-flex align-items-center"> <div class="bg-secondary bg-opacity-10 rounded-3 p-3 me-3"> <i class="bi bi-file-earmark-text fs-3 text-white"></i> </div> <h3 class="h5 fw-bold mb-0">Ajuda com PROCESSOS</h3> </div> <span class="mt-2 d-block bg-secondary opacity-50 badge text-white small">Usuário Interno (Servidor)</span> <span class="mt-2 d-block bg-success opacity-50 badge text-dark small">Usuário Externo (Cidadão)</span> </div> <div class="card-body p-4"> <p class="card-text mb-4"> Abrir processo, acompanhar andamento, consultar ou resolver pendências, informações processuais. </p> <ul class="list-unstyled mb-0"> <li class="mb-3"> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Telefones</span> <a href="tel:+552433655396" class="text-decoration-none fw-semibold">(24) 3365-5396</a> <span class="mx-1">/</span> <a href="tel:+552433655405" class="text-decoration-none fw-semibold">(24) 3365-5405</a> </div> </div> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Ramais</span> <span class="text-decoration-none fw-semibold">5396, 1131, 5405 e 1130</span> </div> </div> </li> <li> <div class="d-flex align-items-start"> <i class="bi bi-envelope text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">E-mail</span> <a href="mailto:sad.scp@angra.rj.gov.br" target="_blank" class="text-decoration-none fw-semibold">sad.scp@angra.rj.gov.br</a> </div> </div> </li> <li> <div class="d-flex align-items-start mt-3"> <i class="bi bi-building text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Setor</span> <span>Departamento de Protocolo (SMGP/DEPRO), da Secretaria de Modernização e Gestão de Pessoal (SMGP)</span> </li> </ul> </div> <div class="card-footer bg-transparent border-0 p-4 pt-0"> <a href="tel:+552433655396" class="btn btn-outline-success w-100 d-flex align-items-center justify-content-center"> <i class="bi bi-telephone me-2"></i>Ligar Agora </a> </div> </div> </div> <!-- Cartão: Assuntos sobre a SENHA DO USUÁRIO --> <div class="col-12 col-md-6 col-lg-4"> <div class="card h-100 border-0 rounded-4 shadow-lg overflow-hidden hover-shadow-lg transition-all bg-white bg-opacity-100"> <div class="card-header bg-transparent py-4 border-0"> <div class="d-flex align-items-center"> <div class="bg-success bg-opacity-10 rounded-3 p-3 me-3"> <i class="bi bi-key-fill fs-3 text-white"></i> </div> <h3 class="h5 fw-bold mb-0">Problemas com SENHAS</h3> </div> <span class="my-2 d-block bg-secondary opacity-50 badge text-white small">Usuário Interno (Servidor)</span> </div> <div class="card-body p-4"> <p class="card-text mb-4"> Esqueci a senha, senha inválida, senha expirada, senha bloqueada, troca de senha. </p> <ul class="list-unstyled mb-0"> <li> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Telefone</span> <a href="tel:+552433778886" class="d-block fw-semibold mt-1">(24) 3377-8886</a> </div> </div> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Ramais</span> <span class="fw-semibold">1277, 1981, 1276 e 9927</span> </div> </div> </li> <li> <div class="d-flex align-items-start mt-3"> <i class="bi bi-building text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Secretaria</span> <span>Modernização e Gestão de Pessoal - SMGP</span> </li> <li> <div class="d-flex align-items-start mt-3"> <i class="bi bi-building text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Setor</span> <span>Coordenação de Redes e Segurança da Informação (SMGP/DRSIN), da Secretaria de Modernização e Gestão de Pessoal (SMGP)</span> </li> </ul> </div> <div class="card-footer bg-transparent border-0 p-4 pt-0"> <a href="tel:+552433778886" class="btn btn-outline-success w-100 d-flex align-items-center justify-content-center"> <i class="bi bi-telephone me-2"></i>Ligar Agora </a> </div> </div> </div> <!-- Cartão: Assuntos sobre o SISTEMA --> <div class="col-12 col-md-6 col-lg-4"> <div class="card h-100 border-0 rounded-4 shadow-lg overflow-hidden hover-shadow-lg transition-all bg-white bg-opacity-100"> <div class="card-header bg-transparent py-4 border-0"> <div class="d-flex align-items-center"> <div class="bg-warning bg-opacity-10 rounded-3 p-3 me-3"> <i class="bi bi-gear-wide-connected fs-3 text-dark"></i> </div> <h3 class="h5 fw-bold mb-0">Sobre o SISTEMA SEi</h3> </div> <span class="mt-2 d-block bg-secondary opacity-50 badge text-white small">Usuário Interno (Servidor)</span> <span class="mt-2 d-block bg-success opacity-50 badge text-black small">Usuário Externo (Cidadão)</span> </div> <div class="card-body p-4"> <p class="card-text mb-4"> Ativação, inativação, liberação de usuários e unidades, erros ou problemas técnicos no sistema. </p> <ul class="list-unstyled mb-0"> <li class="mb-3"> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Telefone</span> <a href="tel:+552433684704" class="fw-semibold">(24) 3377-8886</a> </div> </div> <div class="d-flex align-items-start"> <i class="bi bi-telephone text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Ramal</span> <span class="d-block fw-semibold">1275</span> </div> </div> </li> <li> <div class="d-flex align-items-start"> <i class="bi bi-envelope text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">E-mail</span> <a href="mailto:sei@angra.rj.gov.br" target="_blank" class="text-decoration-none fw-semibold">sei@angra.rj.gov.br</a> </div> </div> </li> <li> <div class="d-flex align-items-start mt-3"> <i class="bi bi-building text-primary me-2 mt-1"></i> <div> <span class="d-block text-muted small">Setor</span> <span>Coordenação Técnica de Processos Digitais (SMGP/CTPD), da Secretaria de Modernização e Gestão de Pessoal (SMGP)</span> </li> </ul> </div> <div class="card-footer bg-transparent border-0 p-4 pt-0"> <a href="tel:+552433778886" class="btn btn-outline-success w-100 d-flex align-items-center justify-content-center"> <i class="bi bi-telephone me-2"></i>Ligar Agora </a> </div> </div> </div> </div> <!-- Rodapé adicional --> <div class="row mt-5"> <div class="col-12 text-center"> <div class="bg-white bg-opacity-10 rounded-3 p-4 d-inline-flex align-items-center"> <i class="bi bi-info-circle fs-4 text-white me-3"></i> <p class="text-white mb-0"> <span class="fw-semibold">Horário de atendimento:</span> Segunda a Sexta, das 8h30 às 17h00 (dias úteis). </p> </div> </div> </div> </div> </section>

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